They asked in web chat. Then texted. Then messaged you on social. Nobody had the answer — so they called. And the phone was already overwhelmed. AiPRL gives every channel one voice, one memory, one consistent conversation — the right answer, the first time, at any hour.
50+ locations live·40K AI voice minutes a month·31,583 conversations measured
The chain of unanswered
Marketing runs your social — but doesn’t know the product answer.
Support runs the web chat — but doesn’t know your inventory.
Sales runs the texts — but doesn’t know the ticket status.
So your admins run everything — and drive every question to the phone.
And the phone drowns in basic questions. After hours, it just rings.
Your customer asked one simple question. Five departments, zero answers. That’s not a staffing problem — it’s a memory problem.
AiPRL answers everywhere your customer already is — chat, text, social, and the phone — with the same knowledge, the same memory, the same voice. The phone stops being the overflow valve because every other channel finally works.
And when a conversation needs a human, it reaches the right one. Service tickets route to your service team. Billing to billing. Sales to sales — no matter which channel the customer started in. The customer stops waiting on the wrong department.
One voice. Every channel. One conversation that never starts over.
You built your business around your customer. Base service is what kills that. We exist so the answer is always right, always yours, always there.
Sales, appointments, and service carry equal weight: a quote request, a Saturday booking, and a broken recliner all get answered, ticketed, and routed to the team that owns them.
Trusted by multi-location furniture retailers, automotive dealerships, and transit agencies
Furniture Retail
Automotive
Transit
One memory across three channels
September revenue the AI helped close, client-confirmed
A seven-showroom furniture retailer in the Southeast moved web chat, text, social and video consultations to AiPRL in August 2026 and brought its 9,045 opted-in subscribers with it. Measured Aug 13 – Oct 27, 2026.
See all customer outcomesThe Operating Layer
Listen once. Remember always. The customer never restarts. Your team never reconstructs the relationship from scraps.
Every interaction, every channel, one persistent customer layer the business actually remembers.
Each product solves a critical layer. Together, they form a unified retail AI platform.
Omnichannel Customer Experience Intelligence
Customer Side
Powers sales, service, and memory across web, mobile, in-store, and social. Every conversation builds on the last.
AI Voice + SMS Call Center Workflows
Customer Side
Replaces fragmented call-center tools with AI-powered voice, SMS, and callback workflows.
Product Data → Commerce Intelligence
Product Side
Transforms messy supplier feeds into publish-ready, AI-ready, conversation-ready product intelligence.
Retailer Knowledge Onboarding Engine
Powers Both
Ingests retailer-specific knowledge — policies, products, brand voice, workflows — and powers every product.
Proof & Traction
Customers on what changed once every call got answered.
The system should understand the customer before it tries to sell to them.
Book a 30-minute walkthrough, or start with a free assistant built from your website — no meeting required.