For furniture & mattress retailers

    AI phone answering and chat for furniture stores

    AiPRL answers every call, text and web chat for furniture and mattress retailers with several showrooms. It checks delivery status, stock and price in your own systems, and books design appointments and video consults. At a 6-showroom retailer it handled 88% of web chats with no staff.

    What furniture customers ask, and how it's answered

    Where's my delivery?

    Answered from your POS: the order, its status and the delivery window. The most-asked question: 1,435 of 6,968 calls at one retailer.

    In grey, at my store?

    Answered from your catalog and stock, with the price and the showroom that has it.

    Can I come in Saturday?

    Design appointments and video consults booked into your calendar: 22 appointments and 54 video consults at one 7-showroom retailer.

    At 10 pm, after close

    1,148 chats and 106 texts answered after hours at one retailer since August. A third of its conversations come after close.

    Source: AiPRL performance reports, Oct 27, 2026. Retailers unnamed.

    Case study · 7 showrooms

    Switched from a texting inbox. Reached 10× more customers by text.

    The texting inbox's last full month against AiPRL's September, at a furniture & mattress outlet with 7 showrooms.

    Read the case study
    Texting inbox, last full monthAiPRL, September
    Customers reached
    248 → 2,504
    New contacts
    197 → 1,395
    Wrote in first
    — → 1,492

    Source: the retailer's contact export and AiPRL's September report.

    Works with your systems

    • Profit · full APILIVE
    • MagentoLIVE
    • inRiverLIVE
    • Google Business ProfileLIVE
    • Facebook & InstagramLIVE
    • Shopify, BigCommerce · catalogLIVE
    • STORISJANUARY 2027

    For 4–10 showrooms

    $3,125 a month

    AI Growth, with 5,000 voice minutes included. Priced per business, not per showroom.

    See every plan
    Does AiPRL work with Profit?

    Yes. AiPRL is connected to Profit through its full API, so it reads orders, delivery status and stock for every showroom.

    Can it answer delivery questions?

    Yes, from your own order data. It's the question furniture customers ask most.

    What happens after the showroom closes?

    AiPRL keeps answering and booking. At three furniture retailers, 14% to 33% of conversations arrived after close.

    Can it book design appointments?

    Yes: in-store design appointments and video consults, into your calendar, at the right showroom.

    Source: AiPRL performance reports, Oct 27, 2026. Retailers unnamed.

    Every showroom answered, even after close.

    Book a demo